FAQS
How Can We Assist?
What is custom keyboard?
A true, “traditional” custom keyboard is usually sold as a kit. That is, only the case, PCB, and plate are bundled together, so you still need to purchase switches, keycaps, and stabilizers – though some kits do include this particular component – to complete the build..
More often than not, custom keyboards are sold in group buys too, which is essentially a pre-order. Shipping times vary from one manufacturer to another, but it’s not uncommon to take several months (or up to a year, even) for a custom keyboard to be delivered to customers.
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How do I place order?
Use any of the platforms that we have to contact our friendly team to assist you. We will be there for you step by step to ensure that you get the keyboard or parts you needed. :D
How long is the warranty?
We provide 1 year assembly warranty for any of our custom keyboards for any form of assembly or service defects. * THIS DOES NOT COVER WEAR AND TEAR OVER TIME, ACCIDENTAL DAMAGE SUCH AS BUT NOT LIMITED TO COSMETIC DAMAGE, WATER DAMAGE, DROP OR FALL DAMAGE, COLLISION DAMAGE INFECTED BY THE USER*